Return Policy

Not 100% happy with your purchase?  
Ellsworth & Ivey will accept returns or exchanges within 10 days of the purchase date.  
The item must be in the same condition as it was received.  
For returns, we will credit you the full amount of the purchase (minus the cost of shipping).
For exchanges, please note the new item that you would like and we will send it out. 
For orders outside of our 10 day return policy, we can offer a return in exchange for store credit.  
International orders and discounted items are a final sale.  

For exchanges/returns within our sales policy, please include your original packing slip in the box and note RETURN or EXCHANGE on it. If exchanging, please note the size/color you would like to exchange for. If you do not have the original packing list, please write your order number on the outside of the box.
Sprocket Express
23 West Bacon St, Suite 5
Plainville, MA 02762
You can also fill out the below form for further assistance.  Thank you,
Ellsworth & Ivey

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