E I Careers: Store Manager

Job Title: Manager
Location: Nantucket, MA

Type: Full-Time; seasonal structure

  • In-Store: April 1 – December 20

  • Remote: January–March (planning, training, and operational support)

About Ellsworth & Ivey:
Ellsworth & Ivey is a contemporary fashion brand specializing in custom knitwear for a diverse range of clients, including retail stores, country clubs, collegiate programs, resorts, and more. Our brand is known for its high-quality craftsmanship, attention to detail, and personalized service, offering a unique approach to customizable knitwear. We are passionate about providing exceptional experiences and products that embody sophistication and style.

Position Overview:

We are seeking a highly motivated, commercially driven Store Manager to lead our Nantucket location. This is a hands-on leadership role responsible for driving sales, developing a high-performing team, and executing the store’s overall business strategy. As a key partner to the business, you will own the day-to-day performance of the store—leading from the sales floor, overseeing operations, and ensuring an exceptional client experience. You will also play a critical role in building the store’s local presence through clienteling, partnerships, and events. This role is ideal for someone who thrives in a fast-paced, entrepreneurial retail environment and is energized by both selling and leading.

Key Responsibilities:

Sales Leadership & Client Experience

  • Drive and exceed store sales goals through active selling and team leadership

  • Monitor daily, weekly, and seasonal sales performance; identify opportunities to exceed targets

  • Leverage multiple revenue streams, including walk-in traffic, client outreach, appointments, and events 

  • Analyze sales performance and trends and and implement strategies to maximize performance 

  • Coach the team to deliver a brand-led, personalized selling experience 

  • Ensure every client interaction reflects the Ellsworth & Ivey standard of service

Team Leadership & Development

  • Recruit, onboard, and develop a high-performing sales team 

  • Lead, coach, and motivate team members to achieve and exceed goals

  • Set clear expectations and provide ongoing feedback and performance management

  • Foster a positive, accountable, and collaborative store culture

  • Lead by example on the sales floor, especially during peak periods

Operations & Business Management

  • Oversee daily store operations with a focus on efficiency and consistency

  • Create and manage staff schedules aligned with business needs

  • Ensure strong operational execution across POS, cash handling, and inventory processes

  • Oversee inventory management, including receiving, restocking, and stock organization

  • Own store-level reporting, performance recaps, and action planning 

  • Ensure inventory accuracy at all times through consistent monitoring, cycle counts, and adhere to store procedures, supporting accurate reporting for the broader business teams

  • Partner with the buying team to provide ongoing feedback on product performance and client demand to influence assortment and drive sales

Visual Merchandising & Brand Execution

  • Uphold brand standards across merchandising, store presentation, and storytelling

  • Execute floor sets, product launches, and seasonal transitions

  • Maintain a polished, visually compelling, and on-brand environment

Events & Community Engagement

  • Own and drive the store’s local presence, positioning Ellsworth & Ivey as a key Nantucket destination

  • In partner with leadership plan and execute a calendar of in-store events, partnerships, and activations

  • Proactively build and maintain relationships with local businesses, hotels, clubs, and community partners to generate consistent traffic

  • Identify opportunities for collaborations, trunk shows, and local moments that drive both awareness and revenue

  • Act as a brand ambassador in the community, representing Ellsworth & Ivey with a high level of professionalism and energy

  • Track event performance including attendance, sales, and client acquisition

  • Drive client capture and retention from events, converting new customers into repeat clients

  • Partner with marketing to ensure events are supported across social, email, and in-store storytelling

Qualifications

  • 4–7+ years of retail leadership experience, preferably in fashion or high-touch retail

  • Proven ability to drive sales and manage business performance

  • Experience recruiting and developing teams 

  • Strong leadership and team development experience

  • Client-first mindset with a passion for personalized service

  • Comfortable analyzing business trends and adapting strategy

  • Highly organized, proactive, and solutions-oriented

  • Flexible schedule, including weekends and peak seasonal periods

What Success Looks Like

  • Consistently delivers against sales and performance goals

  • Builds and retains a strong, engaged, high-performing team

  • Creates a standout client experience that drives repeat business

  • Executes events and partnerships that grow brand presence and revenue

  • Maintains a highly organized, visually compelling, and operationally sound store

Work Environment:
This role requires flexibility, including opening and closing shifts. The position involves standing for extended periods, walking, and occasional lifting. The Store Manager plays a key role in maintaining operational excellence and brand standards. 

Compensation & Benefits:

  • Competitive salary based on experience

  • Bonus structure

  • Housing or relocation support can be provided if needed 

  • Employee discount

  • Health benefits 

  • PTO (during off season)


How to Apply

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